Customer Service Associate – Anna, TX

Customer Service Associate – Anna, TX
The UPS Store 7384 – Anna, TX 75409
$8.50 to $10.00 an hour – Full-Time
 

• The UPS Store is currently seeking for a mature professional candidate with excellent communication skills, who enjoys working with customers and is good with multitasking and has a strong sales background with a sales mindset.
• The ideal candidate must be able to work 40 hours a week, understands and delivers world class customer service to our customers.
• Take ownership of the customer's needs and up-sell and cross-sell solutions from our Product and Services offerings
• Responsibilities include: Assisting customers in making copies/prints, shipping and selling all products and services offered.
• Learn and operate our Point of Sale (POS) software and Counter Manifest System (CMS).
• Resolve everyday Customer Service issues. Answering phone calls. Up-selling and cross-selling.
• Must be good at multitasking, organized and detail oriented.
• Have excellent work ethics
• Maintaining cleanliness in the store. Follow rules and regulations set by your manager. Cooperate in the fulfillment of Saturday and Sunday work schedule.
• Willingness to become a public notary.
• Other requirements might be added by your manager.
• Be able to lift up to 50 lbs.
• Retail sales: 2 year (Preferred)
• Customer Service: 1 year (Preferred)
• Prior The UPS Store experience or retail Shipping experience preferred

Required Skills: Basic Computer skills, Understanding of operating copiers, ability to multi task and provide world class customer experience to our customers.

PLUS for the job - Advanced printing skills, Spanish speaking, prior work experience at Fedex/office Depot/The UPS Store, entry level experience with Photoshop, and Notary Public commission.
Pay: $8.50.00 - $10.00 per hour Depending on experience
If you meet these qualifications and are interested in applying for the position, please send your resume to store7384@theupsstore.com